To check the status of your order, please provide your last name and full order ID in the appropriate boxes. Please note that you need to provide the entire order number.
If you have any questions or if you would like to speak with a representative, you can contact us any of the following ways:
Phone: Feel free to call between 8am and 8pm EST, toll-free at 1-800-933-3651.
You can email us at support@airsocom.com or by clicking here, you can ask a question, make a suggestion, get any kind of help you need. Once you send an email to that address, your customer file and ticket number will automatically be generated. Of course, we're always happy to hear from you by phone if you prefer that method. But using our new help desk will avoid any hold times or phone tag, it will create a paper trail of your issue, and you will be guaranteed a response within 24 hours. Often much, much sooner!
Mail:
AirSOCOM.com
967 E. Parkcenter Blvd #345
Boise, ID 83706